Solutions for your businessHotels & guesthouses
AI RECEPTIONIST · HOTELS & GUESTHOUSES
A warm welcome.Before they even arrive.
While you welcome guests at the desk, Milo helps callers 24/7. In your guests’ languages, following your property’s information and rules.
Your number. Your rules. Friendlier calls.
Milo is taking a callYou keep doing what matters.
✦
EVERYDAY CALLS, TAKEN CARE OF
You don’t have to take every one of these.
Milo works from your actual services and rules. You approve what it can confirm and what it passes on before launch.
Live room availability and reservations require a verified connection to your system. Otherwise Milo passes the enquiry to reception.
Capturing accommodation enquiries
Messages for reception or the property manager
Guest information outside reception hours
Clarity after the callSAMPLE SUMMARY
Who called, what they need and what happens next. The right person gets the details in your agreed channel.
SIMPLE FROM THE FIRST HELLO
A new team member.Without another hire.
01
We learn your business
Your services, prices, common questions and when to hand over to a person.
02
We connect your tools
Your existing number, and your calendar or booking system after a compatibility check.
03
You test. Then we go live.
We review calls together. Milo starts answering with the rules you’ve approved.
CLEAR PRICES. LESS GUESSWORK.
Start with what you need today.
Same core features in every package
Light
For a smaller flow of customer calls.
$79/ month
150 minutes per month
Everyday
For regular day-to-day enquiries.
$129/ month
300 minutes per month
Busy
For a busy receptionFor a busy reception or front desk.
$249/ month
600 minutes per month
High volume
For a high volume of customer calls.
$479/ month
1,200 minutes per month
One setup for your business
We prepare answers, working hours and call routing around your business. Integration compatibility is confirmed before launch.
$299One-time setup
First month including setup, from $378. One location and one phone number. There is no repeat setup fee when you upgrade.
Included in every package
From everyday questions to bookings, every package has the same core features. Only the included call volume changes.
Answers customer questions
Shares the information you approve, from services and prices to opening hours and other details.
Handles bookings
Books, reschedules and cancels appointments through one supported system. We confirm compatibility first.
Passes on contacts and requests
Finds out who is calling and what they need. Sends their contact details and request to Telegram or email.
Brings in your team
Hands the call to a person or follows the agreed fallback when your help is needed.
Recordings you can review
Listen back to conversations and check how Milo speaks with your customers.
Answers calls 24/7
Answers around the clock, including evenings and weekends, following your rules and within your package allowance.
BEFORE WE SAY HELLO
Good questions.Straight answers.
01What exactly is Milophone?+
Milo is your business’s AI phone assistant. It answers questions, captures enquiries and books, reschedules or cancels through one verified integration. All four packages have the same core features. You choose the call volume you need.
02Do I need a new phone number?+
Usually not. Calls can be forwarded from your current business number. We check your operator’s requirements and any forwarding charges with you.
03Will customers know they’re speaking to AI?+
Milo has a natural voice and introduces itself as your business’s AI assistant. The goal is a pleasant, useful conversation where callers know who they’re speaking with.
04Does it work with our booking system?+
We work with Altegio, Bookio, Medevio, Reservio, and SimplyBook.me. Before go-live we verify your account, API access, and the actions you need — booking, rescheduling, and cancellation. For other systems we check compatibility first.
05What happens when Milo cannot help?+
We set clear boundaries. If Milo cannot reliably handle a request, it passes a message to your team or transfers the call where configured. It should not invent an answer.
06Are calls recorded?+
Yes. Recordings help you review requests and improve the call flow. Retention, access and caller notices are agreed before launch. Unlimited recording storage is not part of standard plans.
07What happens when I need more capacity?+
We warn you before the limit. With your approval, you move to a larger package and pay only the difference in monthly prices. Used allowance still counts and the billing period stays the same. We don’t sell individual minutes. Without an approved upgrade, new calls follow your agreed fallback. The same applies at the largest package’s limit.
08Does Milo work 24/7?+
Yes. Milo answers calls around the clock, including evenings, weekends and holidays, following your approved rules and within your package allowance. Human team support is during business hours.
09Which languages does Milo speak?+
Milo is multilingual. We configure languages around your customers and confirm voice and speech-recognition support before launch. Choose your preferred conversation language in the demo.
YOUR NEXT CALL COULD BE YOUR NEXT CUSTOMER
Give every calla good beginning.
Let’s show you Milo with situations from your business.